PureVPN vs ExpressVPN are among the most popular VPNs in the cybersecurity industry, each offering unique benefits to users. PureVPN is recognized for its affordability and user-friendly interface, making it a great choice for VPN beginners or those seeking a cost-effective solution. On the other hand, ExpressVPN, while pricier, delivers lightning-fast speeds and top-notch security features, catering to power users and businesses with high-security needs.
When deciding between these options, it’s crucial to consider your specific requirements and preferences. If you prioritize simplicity and affordability, PureVPN may be the ideal choice. However, if top-tier security and fast speeds are your primary concerns, ExpressVPN might be the better fit. Both VPNs provide strong encryption, numerous server locations worldwide, and no-logs policies to safeguard your online privacy.
Additionally, they offer responsive customer support through live chat and email. Ultimately, the decision between PureVPN and ExpressVPN hinges on individual preferences and priorities. By assessing their differences and strengths, you can make an informed choice about the right VPN for your needs.
PureVPN vs ExpressVPN
PureVPN and ExpressVPN stand out as two of the most widely used VPN services today. After a comprehensive assessment of factors such as security, streaming capabilities, server locations, torrenting, additional features, customer support, affordability, and app usability, we have determined that PureVPN is the superior option. Its intuitive apps and robust privacy and security solutions set it apart from the competition.
Furthermore, it offers all essential VPN features at a highly competitive price point. With access to servers in over 140 countries, unlimited bandwidth, and strong encryption protocols, PureVPN ensures a reliable service. Additionally, its customer support team is available 24/7 for user assistance. In contrast, ExpressVPN has fewer server locations but excels in streaming performance and speeds. Overall, PureVPN is an excellent choice for those seeking an affordable yet high-quality VPN service for secure internet browsing and seamless access to global content.
PureVPN vs ExpressVPN Quick Overview
| PureVPN | ExpressVPN | |
| ⭐ Rating: | ||
| 🥇 Overall rank: | #7 out of #42 | #4 out of #42 |
| 🖥️ Servers: | 6,500 + servers in 65 countries | 3,000 + servers in 105 countries |
| 📖 No logs policy: | No logs | No logs |
| 💵 Price: | From $2.08/month | From $6.67/month |
| 🔥 Coupons: | PureVPN coupon 83% OFF | ExpressVPN coupon 49% OFF + 3 months FREE! |
| 🔒 VPN protocols: | WireGuard, OpenVPN, IKEv2, SSTP, L2TP/IPSec | Lightway, OpenVPN, IKEv2 |
| 🍿 Streaming services: | Netflix, BBC iPlayer, YouTube | Netflix, Hulu, BBC iPlayer, Disney+, and more |
| 🖥️ Platforms: | Windows, macOS, Linux, Android, iOS | Windows, macOS, Linux, Android, iOS |
| 📥 Simultaneous connections: | 10 | 8 |
| 💁🏻 Support: | Knowledge base, tickets, live chat | Knowledge base, FAQs, email, 24/7 live chat |
About PureVPN vs ExpressVPN
When comparing ExpressVPN and PureVPN, there are a few factors to consider. PureVPN offers similar speeds to ExpressVPN, but has a larger server fleet and allows for 10 simultaneous connections compared to ExpressVPN’s 5. Additionally, PureVPN is more affordable at just $2.08/month, whereas ExpressVPN costs $6.67/month.However, it should be noted that ExpressVPN offers more security options and has broader global coverage with servers in 105 countries. It also provides greater support for streaming services. Despite these premium features of ExpressVPN, the affordability of PureVPN makes it an attractive option for those looking for a reliable VPN service without breaking the bank. Ultimately, the choice between the two will depend on your specific needs and priorities.
Netflix and streaming performance
If you want to unblock streaming platforms, both ExpressVPN and PureVPN are reliable choices. However, in this comparison, ExpressVPN stands out as the more versatile option and has been recognized as one of the best VPNs for streaming. When it comes to unblocking Netflix, PureVPN could only access the US and Japan libraries successfully. On the other hand, ExpressVPN excelled in accessing localized Netflix libraries for major countries such as the US, UK, Japan, and more, making it the preferred option for accessing desired Netflix libraries regardless of location.
In addition to its strong performance with Netflix, ExpressVPN offers faster connection speeds and a larger server network spanning 94 countries. It also provides top-notch security features including AES-256 encryption and support for multiple protocols like OpenVPN and IKEv2. Overall, if you’re seeking a VPN that can unblock various streaming platforms while offering fast speeds and robust security, ExpressVPN is the way to go.
| Platform | PureVPN | ExpressVPN |
| Netflix | Yes (US and Japan only) | Yes |
| Amazon Prime Video | No | Yes |
| YouTube | Yes | Yes |
| Disney+ | No | Yes |
| BBC iPlayer | Yes | Yes |
| HBO Max | No | Yes |
PureVPN and ExpressVPN can unlock YouTube and BBC iPlayer, but PureVPN faces difficulties unlocking HBO Max, Disney+, and Amazon Prime Video. Despite this, both VPNs offer exceptional streaming quality, including full HD movies, TV shows, and videos. Moreover, the speeds of PureVPN’s WireGuard and ExpressVPN’s Lightway protocol are comparable enough to prevent buffering even in remote locations.When comparing the two VPNs for Netflix and other streaming platforms, ExpressVPN emerges as the better choice due to its wider range of availability and stable speeds.
While both VPNs offer reliable streaming experiences, ExpressVPN has considerable advantages that make it an ideal choice for users looking for a seamless streaming experience.ExpressVPN is known for its fast connection speeds and ability to bypass geo-restrictions on multiple streaming platforms. In contrast, PureVPN struggles with accessing certain popular services like HBO Max and Amazon Prime Video. Therefore, if you’re looking for a VPN that is reliable across multiple streaming platforms, including Netflix, Hulu, and Amazon Prime Video, then ExpressVPN is the way to go.
Plans and pricing
When it comes to choosing a subscription service, saving money while getting the best value for your money is a top priority. PureVPN, a provider that charges a lower fee, stands out from the competition by offering 10 simultaneous connections as opposed to ExpressVPN’s 5. This means that PureVPN subscribers can connect up to 10 devices to their VPN network simultaneously at no extra cost. With PureVPN, you get more bang for your buck, making it an excellent choice for budget-conscious buyers who want more flexibility and versatility.
| Plan | PureVPN | ExpressVPN |
| Monthly | $10.95/month | $12.95/month |
| Six months | – | $9.99/month |
| One year | $3.24/month | $8.32/month |
| Two years | $2.08/month | – |
When it comes to choosing between ExpressVPN and PureVPN, price is a significant factor to consider. While ExpressVPN offers more features, it is considerably more expensive than PureVPN. For instance, PureVPN’s monthly subscription costs two dollars less than ExpressVPN’s for a competitive deal. Although PureVPN may lack some additional features, its standard tools and lower pricing make it a more practical option than its counterpart.
PureVPN offers a 1-year deal that provides more available connections at only $3.24 per month, whereas such an offer is not available for ExpressVPN. On the other hand, while ExpressVPN offers extra features, such as a 6-month plan for $9.99 per month, they ask for twice the price of their competitor – $8.32 per month. So ultimately, the choice depends on one’s budget and specific requirements.
When it comes to VPN providers, PureVPN stands out as the best option due to its affordable pricing and long-term partnership rewards. It offers three short-term deals at competitive prices, but the two-year subscription is where it truly shines. At only $2.08 per month, it is significantly cheaper than ExpressVPN which does not even offer a two-year option. Additionally, PureVPN boasts a robust security suite and allows for up to 10 parallel connections, making it the clear winner in this category. Overall, PureVPN’s combination of affordability and features make it the top choice for those in need of a VPN service.
PureVPN vs ExpressVPN Which is more secure?
| PureVPN | ExpressVPN | |
| Encryption | AES-256 | AES-256 and ChaCha20/Poly1305 |
| Hash | SHA-512 | SHA-512 |
| RAM servers | No | Yes |
| A member of the Fourteen Eyes Alliance? | No | No |
| No-logs policy | Independently Audited | Independently Audited |
| Kill switch | Yes | Yes |
| Ad blocker | Yes | Yes |
| DNS leak protection | Yes | Yes |
PureVPN and ExpressVPN are two of the most reputable providers in the security industry. Both companies prioritize user safety by following standard encryption protocols, ensuring that user data remains secure and protected from any third-party breaches. One significant advantage of these VPNs is that their base is located outside the Fourteen Eyes Alliance, which means that they provide greater privacy to their users by avoiding government surveillance.
The combination of top-notch encryption and privacy features makes both PureVPN and ExpressVPN reliable solutions for those who value online privacy and security. However, while both offer similar levels of protection, it’s important to evaluate other factors such as pricing, server locations, customer service, and speed before making a choice between them.
Infrastructure
ExpressVPN is a popular VPN service that offers innovative server technology called TrustedServer security. The service operates on RAM-only servers, which erase all client data after each reboot. To ensure maximum security, the server software gets reinstalled on every startup, ensuring consistency and safety for its users.On the other hand, PureVPN does not have RAM-only servers, which can be a significant drawback as they are more vulnerable to physical security threats. However, PureVPN has an advantage over ExpressVPN when it comes to tunneling options.
While ExpressVPN supports OpenVPN, IKEv2, L2TP, and its custom Lightway protocol, PureVPN offers a wider range of protocols such as OpenVPN, IKEv2, L2TP/IPSec, SSTP and the advanced WireGuard protocol.In conclusion, both VPN services have their strengths and weaknesses when it comes to server technology and tunneling options. It is essential to choose a VPN that suits your needs and provides optimal security while prioritizing other factors such as speed and ease of use.
Privacy
PureVPN and ExpressVPN are both based in the British Virgin Islands, which is an ideal location for user privacy, as it is outside major intelligence-sharing alliances. Both VPN providers offer a kill switch feature that prevents your data from being exposed if the connection with a VPN server is lost. PureVPN uses AES-256 encryption protocol to encrypt traffic, while ExpressVPN uses the same standard and also incorporates a lighter ChaCha20/Poly1305 encryption for connections via Lightway protocol. These security measures ensure that your online activities remain private and protected from potential threats. Furthermore, both providers regularly update their security protocols to stay ahead of any emerging threats.
The privacy of our online sessions can be compromised if the VPN provider logs user activity. Hence, it is crucial to opt for VPN providers that follow a no-logs policy. ExpressVPN and PureVPN have independently audited no-logs policies, ensuring that they strictly avoid logging any user data. Additionally, both VPN providers invite third parties to verify their hands-off approach towards user data.Both ExpressVPN and PureVPN offer leak protection options such as DNS, IPV6, and WebRTC, indicating that they understand the importance of online anonymity for their clients. It is evident that both VPN providers prioritize their users’ demand for a private online experience and provide the necessary tools to support it. With these features, users can feel secure while browsing the internet and be confident that their online activity remains private.
Logging
PureVPN is a VPN provider that has taken the initiative to adopt a no-log, always-on audit policy. The company’s dedication to client privacy is evident through two independent audits conducted by KPMG, one of the world’s leading accounting organizations. These audits have proven that PureVPN does not keep any logs and is committed to safeguarding their clients’ privacy.However, in 2017, the company admitted to providing law enforcement with logs to aid in a cyberstalking investigation.
Despite this incident, independent audits conducted in 2020 and 2021 have shown that PureVPN remains consistent with its no-log policy. It is commendable that the provider is transparent about its policies and takes measures to ensure that it adheres to them. For users who prioritize privacy, PureVPN can be a reliable option as long as they remain true to their commitments.
ExpressVPN has also been proven in court and independently audited by PwC in 2017 to follow a no-logs policy. Additionally, its Windows, macOS, and Linux apps underwent vulnerability testing by F-Secure and Cure53 in 2022 for added security. Both providers have their own strengths and weaknesses that balance each other out. While ExpressVPN has a superior infrastructure with RAM-only servers, PureVPN offers an ad blocker. With the competition too close to determine a clear winner, it is considered a draw.
Speed comparison PureVPN vs ExpressVPN
In-house tests were conducted to compare the average results of two VPN providers using the same baseline speeds. The main focus was on the fastest protocols – WireGuard vs Lightway – followed by shared options such as OpenVPN and IKEv2. Upon combining the average speeds from 10 locations, PureVPN emerged as the winner with a slight edge over ExpressVPN in terms of the fastest protocols. Although Lightway had slightly faster download speeds, PureVPN outperformed with a much wider gap in uploads.
These findings suggest that when it comes to selecting a VPN provider, users should consider both download and upload speeds, especially if they frequently upload large files or use video conferencing applications that require high-speed internet connectivity. It is worth noting that different VPN protocols may perform differently depending on factors such as location and device type, so it’s important to conduct your own tests before making a final decision.
| WireGuard/Lightway | PureVPN | ExpressVPN |
| Download average: | 200 Mbps | 203.5 Mbps |
| Upload average: | 210 Mbps | 146.4 Mbps |
When it comes to OpenVPN, ExpressVPN outperforms other providers in terms of both TCP and UDP protocols. Although the difference in speed for uploads is not significant, this provider offers faster download speeds compared to others. This is a crucial factor to consider when choosing a VPN service because it impacts the overall user experience, especially when streaming or downloading large files. Additionally, ExpressVPN’s superior speed can also be attributed to its extensive network of servers located in different regions around the world.
| OpenVPN (TCP/UDP) | PureVPN | ExpressVPN |
| Download average: | 88 Mbps | 138.9 Mbps |
| Upload average: | 77.5 Mbps | 91 Mbps |
When it comes to IKEv2, ExpressVPN has exhibited greater download speeds but lags slightly behind in uploads. It is an optimal choice for mobile devices and a lightweight alternative to WireGuard. Despite being slower than Lightway, the average download speed of ExpressVPN using this protocol was still impressive. This suggests that ExpressVPN can deliver reliable and fast VPN services across different protocols, making it an excellent option for users who prioritize speed and security while browsing the internet.
| IKEv2 | PureVPN | ExpressVPN |
| Download average: | 167 Mbps | 211.2 Mbps |
| Upload average: | 12 Mbps | 91 Mbps |
Selecting a superior VPN provider can be a daunting task, even after evaluating all the options and test results. PureVPN’s WireGuard protocol is deemed more favorable due to its lesser upload speed loss. Although other alternatives showcase ExpressVPN as a faster option, its connections are vulnerable to unexpected drops and lack consistency in some locations.ExpressVPN appears to be an excellent choice for all available protocols; however, its unstable connections pose a major drawback. With slightly faster speeds than Lightway, PureVPN’s WireGuard proves to be the best protocol for most use cases. Therefore, making it the better pick in this category. It is essential to consider factors like speed, reliability, security features, and server locations when choosing a VPN provider that caters to your needs.
Features Overview
| PureVPN | ExpressVPN | |
| Split tunneling | Yes | Yes |
| Smart DNS | No | Yes |
| RAM-only servers | No | Yes |
| Stealth VPN | Yes | Yes |
| Web filters | Yes | Yes |
Virtual private networks (VPNs) are essential tools for bolstering online privacy and security. Additional features can enhance the user experience by providing advanced security and performance options. ExpressVPN is one of the most popular VPNs on the market, offering an extensive range of features like split tunneling and a kill switch to protect against any potential malfunctions.
In contrast, PureVPN offers basic tools with add-ons available at an extra cost, such as dedicated IP addresses and port forwarding.One of the standout features of ExpressVPN is its TrustedServer technology, which ensures data is wiped clean from servers upon reboot. This feature enhances user privacy and boosts overall security levels. On the other hand, PureVPN does not offer such advanced features.In summary, while both VPN providers offer reliable services, ExpressVPN provides more advanced features for top-level security and performance.
Split tunneling
PureVPN and ExpressVPN have introduced split tunneling features to offer better control over connections and only use a VPN where necessary. PureVPN’s split tunneling is available on Windows and Android devices, with an option for whitelisting apps that work with a VPN connection. However, the lack of support for Mac and iOS devices limits its availability. ExpressVPN also faces similar issues, as its split tunneling is not yet available on macOS 11 or newer versions.
Despite these limitations, both VPN providers offer split tunneling solutions. ExpressVPN’s approach is more versatile and flexible as it allows users to choose between three options – all apps using VPN (default), selected apps not allowed, or whitelist chosen processes – in one window. This makes it simple and easy to use with browsers, apps, clients, and other processes.It is important to note that split tunneling can enhance user experience by allowing them to access local resources while still connected to a VPN. We hope that both PureVPN and ExpressVPN will continue to improve their split tunneling capabilities for wider device support in future updates.
Obfuscation
In recent years, some networks have attempted to detect and prevent VPN connections, which has made server obfuscation an increasingly important feature. PureVPN offers automated obfuscation on its servers once you log in to the app and start using the service. This allows for stealth VPN connections, which can keep your internet service provider from detecting that you are using a VPN. ExpressVPN does not explicitly advertise its obfuscation feature, but it is automatically activated if someone attempts to scrutinize your connections. This ensures that the provider can prevent third-party entities from accessing your data, which is particularly crucial in regions with unfair internet controls. By incorporating these features into their services, VPN providers can help ensure that users’ online activities remain private and secure.
Smart DNS
Smart DNS is a feature that can enhance the streaming experience for users and is absent in PureVPN. ExpressVPN has addressed this issue by introducing MediaStreamer. This tool enables access to remote streaming libraries on devices that do not support VPN apps. Although Smart DNS is not as secure or private as a VPN, it provides benefits like having the best streaming experience.Many smart TVs and other streaming devices cannot connect via VPN, which makes having Smart DNS features like MediaStreamer an advantage for ExpressVPN users.
It offers a clear value proposition by providing access to geo-restricted content without compromising security. With MediaStreamer, users can enjoy high-quality streaming services from anywhere in the world, even on devices that otherwise would not support VPN apps. As a result, ExpressVPN provides its user base with the best of both worlds – privacy and convenience – making it an ideal choice for streamers who want to unlock content from around the world.
Other features
PureVPN and ExpressVPN offer additional features, with ExpressVPN providing an all-inclusive package, while PureVPN offers separate tools and charges an additional fee. In addition to the mentioned tools, PureVPN provides a web and social media protection tool called PurePrivacy, which allows users to customize their account settings to reduce digital footprints and prevent ad tracking for $1.66/month. Furthermore, PureVPN includes protected cloud storage known as PureEncrypt, and subscribers receive a complimentary password manager called PureKeep. PureVPN also offers DDoS attack protection and Wi-Fi security tools for added options.
ExpressVPN is a feature-rich VPN service provider that offers a Threat Manager to block malware and trackers. It also has its own password manager, ExpressVPN Keys, and TrustedServer technology for managing RAM-only servers. However, it does not include an ad blocker, so users would need to look elsewhere for this feature.In comparison, PureVPN provides essential tools and solid additional options but lacks the same level of features as ExpressVPN. Overall, if you are looking for a premium VPN service with a well-rounded package of features, ExpressVPN would be the better choice. It delivers a comprehensive set of tools that make it easier to manage your online privacy and security needs.
Server locations
| PureVPN | ExpressVPN | |
| Servers | 6500+ | 3000+ |
| Countries (total) | 65+ | 105+ |
| Virtual locations | Yes | Yes |
| Dedicated IPs | Yes | No |
When it comes to selecting a VPN provider based on server locations, it can be challenging to determine which one is superior between ExpressVPN and PureVPN. ExpressVPN offers over 3000 servers across 105 countries, while PureVPN has a larger server fleet of over 6500 servers; however, its global coverage is limited to only 65 countries. Both providers offer virtual locations to conceal the physical location of their servers.PureVPN stands out from its competitor by providing the option for dedicated IPs – unique servers that are solely accessible to you.
This feature comes at an additional cost of $0.99 per month but makes PureVPN a more attractive option if you require greater control and privacy. Ultimately, both providers offer a comparable number of servers in various locations, but PureVPN’s dedicated IP offering provides it with an edge over ExpressVPN.
Torrenting
When it comes to VPNs for torrenting, ExpressVPN emerges as the better option due to its fast speeds and a more extensive range of P2P communication locations. PureVPN is also a reliable choice but restricts P2P communication on servers in countries that ban file sharing, such as the US, UK, Canada and others. However, with an impressive server fleet, it remains a dependable alternative for occasional downloads.ExpressVPN supports torrenting on all servers and is ideal for those who frequently engage in P2P communication. Although PureVPN offers similar capabilities at a lower price point, the availability of P2P communication makes ExpressVPN the superior VPN for torrenting.
It’s worth noting that while both VPNs offer anonymous downloading services, they have their differences. PureVPN has an impressive security suite with features like split tunneling and kill switch protection, while ExpressVPN offers additional privacy through its TrustedServer technology that ensures no data is left behind on any server. Ultimately, it’s essential to consider your specific needs when selecting a VPN for torrenting to ensure you’re getting the best fit for your requirements.
Platforms, interface, and ease of use
| PureVPN | ExpressVPN | |
| Supported OS | Windows, macOS, Linux, Android, iOS | Windows, macOS, Linux, Android, iOS |
| Other software and devices | Android TV, Fire devices, Kodi | Android TV, Fire devices, routers |
| Browser extensions | Chrome, Firefox | Chrome, Firefox |
| Simultaneous connections | 10 | 5 |
| Usability level | Easy to set up | Easy to set up |
PureVPN and ExpressVPN are both VPN providers that work on the same operating systems and browsers. However, PureVPN outperforms ExpressVPN because it supports more simultaneous connections, making it a better option for users with multiple devices. Additionally, PureVPN is more affordable than ExpressVPN, making it a clear favorite in this comparison.Despite this, ExpressVPN remains competitive with its router configuration and SmartDNS feature. Both the desktop and mobile apps for PureVPN are user-friendly and do not overload the client with unnecessary information.
PureVPN has an edge over its competitor due to its ability to support unconventional devices and lower prices with more simultaneous connections.Although ExpressVPN includes some niche features in its apps, we believe the costs outweigh the benefits of its platforms. When choosing between these two VPN services, it’s important to consider your specific needs and preferences to make an informed decision.
Desktop apps
PureVPN and ExpressVPN both offer robust desktop applications. Although the Windows version takes precedence, their macOS counterparts are similar to the Windows client. PureVPN’s app is intuitive and displays all relevant information in the center of the screen. The sidebar on the left features self-explanatory icons that lead to additional tools and settings to configure your VPN connection and tunneling protocols. Once connected to a server, users can view their location and IP address as well as monitor data usage for downloads and uploads. This feature is beneficial for those who want to track their internet usage while using a VPN service. Overall, both PureVPN and ExpressVPN offer user-friendly desktop applications that are easy to navigate for novice and advanced users alike.
The macOS version of PureVPN is quite similar to its Windows counterpart, albeit with a few differences. The macOS app provides less information about your connection, which might be disappointing for some users. However, the app still offers a convenient sidebar that makes it easy to navigate available settings and options.In contrast, the Linux application of PureVPN is distinct from other VPNs. It offers an option for tech-savvy users to control the service through the command line interface. Additionally, PureVPN also provides a graphical user interface for Linux users that includes basic features like a kill switch, auto-connection, and support for main protocols such as WireGuard and OpenVPN.
This level of customization and flexibility sets PureVPN apart from its competitors in the Linux market.Overall, regardless of the operating system you use, PureVPN’s software is designed to provide users with a seamless experience while maintaining security and privacy online.
ExpressVPN employs a simplistic approach, featuring a compact yet informative interface and almost identical applications for both Windows and macOS. Despite the somewhat congested layout, it effectively presents precise details on key features, available protocols, and customizable shortcuts for swift connections to previous servers. Although the interface showcases split tunneling, regrettably, this feature is no longer available on macOS 11 and later versions.
The absence of this useful tool may dissuade users from selecting ExpressVPN as their primary VPN provider. ExpressVPN provides applications for popular Linux distributions, allowing users to utilize its custom Lightway protocol. However, the absence of a graphical user interface impedes its user-friendliness, making the service less intuitive for inexperienced Linux users.
Mobile apps
PureVPN offers a robust Android app that boasts many useful and user-friendly features. The app provides an extensive set of tools, allowing users to choose from various server modes and network types for their VPN connections. However, the iOS version does not have all the same features as the Android app. Users on Apple devices lose the split tunneling option and other server modes.
Instead, they are left with a basic app that includes only the main tunneling protocols, which is typical for most VPN providers who tend to skimp out on apps designed for Apple products. Despite this limitation, PureVPN remains a reliable provider with strong security features and high-speed connections across its network of servers in different countries.
ExpressVPN’s Android application closely resembles the desktop versions, with the same design elements adapted for mobile screens. It offers straightforward and intuitive navigation, making it a reliable option for Android devices. However, the iOS version lacks a kill switch, split tunneling options, and customizable shortcuts, indicating a decrease in quality compared to the Android app. This is somewhat disappointing for a high-cost premium VPN service.
Customer support
When it comes to customer support, it is essential to have reliable and convenient communication channels. PureVPN and ExpressVPN both offer 24/7 live chat options for quick assistance. In addition to live chat, both providers also offer email support for more detailed inquiries.Although neither provider offers phone support, this is not uncommon in the VPN industry as live chat has become the preferred method of communication.
However, they make up for it by providing informative tutorials, guides, and articles through their extensive knowledge bases that help customers troubleshoot common issues and answer frequently asked questions.Having a robust customer support system is crucial when choosing a VPN provider as technical issues or concerns can arise at any time.
With 24/7 live chat and email support available from PureVPN and ExpressVPN, customers can rest assured that their issues will be addressed promptly. The availability of an extensive knowledge base further adds value to the overall customer experience by enabling users to resolve basic problems on their own without having to reach out for assistance every time. PureVPN and ExpressVPN both provide three essential customer support options, making it difficult to determine a clear winner in this abstract category. Since both providers offer everything a client might require, we consider it a tie.
PureVPN vs ExpressVPN – which one wins?
| Category | PureVPN | ExpressVPN |
| Speed | Yes | No |
| Features | No | Yes |
| Protection | Yes | Yes |
| Streaming | No | Yes |
| Torrenting | No | Yes |
| Price | Yes | No |
| Server locations | Yes | No |
| Ease of use | Yes | No |
| Customer support | Yes | Yes |
When it comes to choosing between ExpressVPN and PureVPN, while the former offers extensive global coverage and extra features such as MediaStreamer and TrustedServer, the latter is a more affordable option with excellent quality-to-price ratio. PureVPN’s strengths in finer details make it an attractive choice for users who are looking for affordability without compromising on quality. However, if you’re willing to pay a premium for advanced features and global coverage, ExpressVPN might be the better choice for you. Both VPN providers offer a 7-day free trial and a 30-day money-back guarantee, allowing users to compare their features before making a decision. Don’t forget to use our coupons or discount codes when purchasing either of these VPN services.
Best VPN For Crypto Trading of 2024
PureVPN vs ExpressVPN 2024 FAQs
Is PureVPN better than ExpressVPN?
PureVPN outperforms ExpressVPN in several aspects, resulting in a significantly better quality-to-price ratio. ExpressVPN, on the other hand, must provide additional value to justify its higher price.
Is ExpressVPN or PureVPN better for gaming?
PureVPN outperforms ExpressVPN in gaming due to its utilization of the WireGuard tunneling protocol, which triumphs in speed comparison and allows for minimal latency while playing online games.
Which is better for torrenting: ExpressVPN or PureVPN?
ExpressVPN is a superior choice for torrenting due to its smaller server fleet but wide global coverage of 105 countries and support for P2P communication on all servers. On the other hand, PureVPN provides a more cost-effective alternative for downloading torrents.
