PureVPN Review 2024: Features, Pricing & More

PureVPN Review

PureVPN Review 2024 PureVPN is a VPN service that has received mostly positive reviews due to its fast speeds, strong data encryption, and various secure protocols. It is an excellent option for streaming and torrenting content due to its seamless features. However, some users have pointed out inconsistencies in speed results and questioned the VPN’s security reputation.Despite these concerns, PureVPN has made significant improvements recently. For instance, it became the first VPN to introduce an Always-On Audit, which greatly enhances its security measures. This new feature ensures that the VPN’s service is continually monitored for any potential vulnerabilities or breaches. As a result, PureVPN now offers a higher level of protection and peace of mind for its users.

PureVPN Review 2024

PureVPN has been put to the test, and we have answered some of the most pressing questions that potential users may have. One of the primary concerns when choosing a VPN is safety, and PureVPN has proven to be a secure option. It also boasts a strict no-logging policy, which means that your online activity will remain private. Another important feature for many users is the ability to access geo-restricted content on streaming platforms like Netflix. Luckily, PureVPN can unblock Netflix and other popular services.PureVPN’s exceptional performance has earned it a spot on our list of the best VPNs available today. In our review, we delve deeper into what sets PureVPN apart from its competitors and explore its various features and benefits. We examine its user interface, speed, server locations, customer support, and more. Our comprehensive analysis should give you all the information you need to decide whether PureVPN is the right choice for your needs.

PureVPN Review: Quick Overview

Overall rank: #7 out of #42
No logs policy: No logs
Price: From $2.08/month
Servers: 6,500 + servers in 65 countries
Streaming services: Netflix, BBC iPlayer, YouTube
Coupons: PureVPN coupon 83% OFF

PureVPN pros and cons

PureVPN is a popular virtual private network (VPN) service that offers both pros and cons. One of the major advantages of PureVPN is its extensive server network, which spans across numerous countries and allows users to access geo-restricted content from around the world. Additionally, PureVPN offers strong encryption and security features, ensuring that user data remains safe and protected. On the downside, some users have reported inconsistent speeds and occasional connection issues with PureVPN. Furthermore, the customer support provided by PureVPN has received mixed reviews, with some users experiencing delays in response times. Overall, while PureVPN offers many benefits for those seeking online privacy and unrestricted access to content, it is important for potential users to consider these pros and cons before making a decision.


How Is PureVPN good for streaming?

Platform Does it work?
Netflix Yes
Hulu Yes
BBC iPlayer Yes

PureVPN may not be the ideal VPN for streaming, but it can still grant access to some geo-restricted content based on the server you connect to. Additionally, PureVPN offers a dedicated app for Apple TV, which is a major advantage for Apple TV users. With this app, users can easily set up and use the VPN on their device without any hassle. This feature makes PureVPN stand out from other VPN services that do not offer specific apps for smart TVs or streaming devices. However, it is important to note that while PureVPN does unlock some geo-blocked content, its ability to do so is limited compared to other VPNs that are specifically designed for streaming purposes.

PureVPN offers a Proxy Control feature for users who prioritize streaming experience over security. This feature allows access to geo-restricted sites without encrypting the connection, resulting in better speeds at the expense of security. However, it’s important to note that this feature does not provide the same level of protection as a fully encrypted connection. Users should consider their priorities and choose the option that suits their needs. PureVPN’s Proxy Control feature is ideal for those seeking faster streaming speeds without compromising quality.

Steps For Unblocking Netflix with PureVPN

While unblocking the US and Japanese libraries on Netflix was easy with PureVPN, it failed to unblock the French and German libraries. Instead of accessing content from these countries, Netflix displayed content from my own country. This is a common issue faced by VPN users as streaming services like Netflix have implemented strict measures to prevent VPNs from bypassing their geo-restrictions. However, there are still some VPN providers that can successfully unblock Netflix in multiple countries. It is important to do thorough research and choose a reliable VPN service that can meet your streaming needs.

Netflix is a popular streaming platform, but some users have reported issues with accessing it when using certain VPNs. Some users claim that Netflix fails to load entirely when using these VPNs. However, the experience can differ based on various factors such as the tunneling protocol used, server location, and browser. If you encounter issues while trying to access Netflix via a VPN, consider checking out a list of the best VPNs for Netflix to find one that works best for your needs.

Does PureVPN unblock other platforms?

I was pleasantly surprised to find that I could access BBC iPlayer using PureVPN. Unfortunately, the connection was very slow and I encountered a lot of buffering, possibly due to a crowded server. As expected, accessing geo-blocked content on YouTube was very easy, as I have not come across a VPN that cannot unblock this streaming service.

Although PureVPN provides a decent variety of streaming platforms, it’s hard to deny the appeal of having access to a larger number of unblocked streaming sites. While the current selection is satisfactory, an expanded list would offer more options for users who want to stream content from different sources. Additionally, having access to more unblocked streaming sites would make PureVPN a more competitive option in the crowded VPN market. Overall, increasing the number of unblocked streaming sites would be a welcome addition for PureVPN users.

Is PureVPN Safe And Good torrenting?

Indeed, PureVPN is a suitable option for torrenting. Nevertheless, it’s important to note that not all of PureVPN’s servers are compatible with it. This is due to the fact that P2P is restricted on servers in countries where file sharing is prohibited (such as the US, the UK, Canada, etc.). Fortunately, there are numerous servers available for selection. You can check which servers support P2P by accessing the list under the Locations tab.

PureVPN is a popular VPN service that offers anonymous torrenting. However, its effectiveness in this regard has been disputed by some users who have found that it does not always provide the best speeds. For instance, downloading a 5GB Linux installation image took 25 minutes with PureVPN, while it only took three minutes without a VPN. If you’re looking for better P2P speeds, you might want to consider checking out a list of the best VPNs for torrenting. These VPN services may offer faster speeds and more reliable connections, making them ideal for those who frequently engage in file sharing activities.

Plans & pricing

PureVPN is a highly cost-effective VPN solution that offers affordability without compromising on quality. It is one of the least expensive VPN services in the market, even outdoing popular budget options such as Surfshark and Windscribe for long-term subscriptions. With PureVPN, users get access to a wide range of features, including military-grade encryption, unlimited bandwidth, and a vast network of servers in multiple countries. Its user-friendly interface and excellent customer support make it an ideal choice for both beginners and advanced users looking for an affordable VPN service.

Version Price
2-year plan $2.08/month
1-year plan $3.24/month
Monthly $10.95

Regardless of the PureVPN subscription plan you choose, you will receive identical features and the ability to utilize the VPN on 10 devices at the same time. However, please note that the VPN’s Terms of Service forbid sharing your account, even with family members. The most cost-effective option for PureVPN is to opt for a long-term plan, with the 2-year plan offering the greatest savings and being the most economical choice among the available options. Additionally, there is a 31-day money-back guarantee in case you are dissatisfied with the service and wish to change your decision.

PureVPN is available for a one-month subscription at a price of $10.95, which is considered reasonable compared to other VPN options. Payment methods include PayPal, credit cards, and various cryptocurrencies such as Bitcoin. It is worth noting that certain PureVPN landing pages do not feature the option to pay with cryptocurrencies, causing some confusion. Despite PureVPN already being affordable, you can further reduce your costs by taking advantage of these irresistible PureVPN discount coupons!

Can you get PureVPN for free?

PureVPN does not offer a free version of its service, but users can try out the full version for seven days at a minimal cost of $0.99. This trial period allows potential customers to test the VPN and determine if it suits their needs, such as whether it works with their preferred streaming platforms. By taking advantage of the seven-day trial, users can avoid committing to a long-term subscription without being sure if PureVPN meets their expectations. Additionally, PureVPN offers a 31-day money-back guarantee for those who opt for a longer subscription but are not satisfied with the service.

PureVPN is a VPN service provider that offers a 31-day money-back guarantee, giving customers ample time to test out the service and determine if it meets their needs. This guarantee demonstrates PureVPN’s confidence in its product and commitment to customer satisfaction. With this guarantee, customers can feel confident in trying out the service without fear of losing their money if they are not satisfied with it. Additionally, this offer reflects PureVPN’s dedication to transparency and trustworthiness, which are essential qualities in the VPN industry.

PureVPN servers & locations

PureVPN is a VPN service with a large network of servers. With over 6500 servers in 65 countries, users can enjoy fast and stable connections from anywhere. PureVPN also allows access to geo-restricted content worldwide.

Regions Countries Number of servers
North America 9 1,788 servers
Europe 32 2,750 servers
Asia 18 576 servers
Central America 1 15 servers
South America 6 171 servers
Oceania 2 451 servers
Africa 6 124 servers

PureVPN offers two types of servers: physical and virtual. The physical servers are located in the country they appear to be in, while the virtual servers appear to be located in a different country than they actually are. This means that when connecting to a virtual server, you may experience a performance difference compared to a physical server.

When using the Android app, you have the option to select from four different modes to filter servers based on your requirements: Stream, Internet Freedom, Security/Privacy, and File Sharing. In case you are unable to find a server in your required country, you can reach out to support and make a request for it. PureVPN also offers Quantum-Resistant servers in the US, the UK, Australia, Canada, Germany, and the Netherlands, which use encryption keys created through a verifiable quantum process for enhanced security and privacy. The complete list of virtual and physical servers can be viewed on PureVPN’s official website.

Connecting to a server

After determining the country you require, connecting to a server using PureVPN is a straightforward process. Here are the steps to follow:

1. Select the small globe icon located on the left side of the screen.

2. Select the location you prefer..

3. That is all! You are linked.

Is PureVPN work Safely in China?

PureVPN is expected to work in China, despite the challenges of verifying its functionality. The Chinese government has strict regulations against VPNs, and some servers may be blocked by the Great Firewall. However, PureVPN has implemented measures to bypass these restrictions and maintain access for its users in China. It is important to note that the situation may change as the Chinese government continues to crack down on VPN usage, so it’s critical to keep yourself updated on any developments in this regard.

PureVPN supports the Secure Socket Tunneling Protocol (SSTP) to efficiently bypass the Great Firewall. If you’re not satisfied with PureVPN, check out our list of recommended VPNs for China. These VPNs offer advanced encryption protocols and security features to help you bypass online censorship and protect your privacy while browsing in China. Choosing the right VPN is crucial for a seamless online experience, so make sure to research thoroughly before selecting a provider.

Is PureVPN fast- What’s Speed and performance?

We conducted multiple speed tests using PureVPN to evaluate its performance across different locations. Initially, we tested the VPN in various locations using the OpenVPN protocol. However, the results were not as impressive as those achieved with the WireGuard protocol, which maintained an average of 70% of the initial connection speeds. The results for the OpenVPN protocol can be found in the table below.


Download retention

Upload retention


25%(243 Mbit/s)

45 %(429 Mbit/s)

United Kingdom

13%(126 Mbit/s)

33 %(316 Mbit/s)


18%(178 Mbit/s)

40 %(385 Mbit/s)


25%(241 Mbit/s)

45 %(433 Mbit/s)


45%(432 Mbit/s)

75 %(723 Mbit/s)

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The baseline speed for downloading/uploading is 1000 Mbit/s. You can view real-time VPN provider data using our VPN speed test tool. The WireGuard protocol provides excellent speeds, with an average download speed of 200 Mbps and an average upload speed of 210 Mbps when the baseline speeds are at 300 Mbps. However, selecting WireGuard may limit certain features like split tunneling or the dedicated IP option. While PureVPN may not offer speeds as high as some other top VPN providers like NordVPN or Surfshark, it is generally quite fast. To maximize speed, select a server location that is closest to your actual location.

I appreciate the convenience of being able to view the ping of each location before connecting when using the Windows app. This allows for finding the fastest servers without having to test them individually. Additionally, the app displays the current upload and download speed, along with the tunneling protocol in use, while connected to a server.

PureVPN performance with other protocols

PureVPN demonstrated impressive speed test results using OpenVPN UDP, showing minimal download speed reductions in many locations. However, there were fluctuations in speed when connected to US and UK servers, while the Canadian server displayed more consistent speed. Additionally, the newly added multiport security layer in the OpenVPN tunnel automatically connects users to specified ports, eliminating the need for manual setup. Furthermore, users can simultaneously connect to multiple servers without the need to disconnect from the VPN to switch between them.

Despite being faster than OpenVPN TCP, IKEv2 was also much less reliable. Moreover, OpenVPN TCP significantly reduced speeds, making it one of the least efficient choices for distant locations. Here are the average download/upload speeds for each tunneling protocol available (I tested a total of 10 locations):

  • Baseline: 300Mbps download/300Mbps upload
  • WireGuard: 200/210
  • IKEv2: 167/12
  • OpenVPN UDP: 145/141
  • OpenVPN TCP: 37/14

The WireGuard speeds outperform the others. Additionally, IKEv2 provides slightly better download speeds compared to OpenVPN UDP, although the download speeds are not remarkable. There may be connection issues with the IKEv2 tunneling protocol, as some servers disconnected during testing, leading to a loss of internet access while connected to the VPN, impacting the average speed test scores. Next, we will examine how PureVPN’s top speeds stack up against those of other high-speed VPN providers.


Average download speed







PureVPN offers moderate speeds that are adequate for streaming and downloading torrents. While it may not be the fastest VPN on the market, it does provide a reliable service with a vast network of servers in over 140 countries. With PureVPN, you can access popular streaming platforms like Netflix and Hulu without any buffering or lagging issues. Additionally, its advanced security features like AES-256 encryption and split tunneling make it a top choice for privacy-conscious users who want to keep their online activities safe from prying eyes. Overall, if you’re looking for a VPN that strikes a balance between speed and security, PureVPN is worth considering.

How to download & install PureVPN?

  • Step 1: Visit the PureVPN website for the top offer.
  • Step 2: Select your subscription package. You can try out PureVPN without any concerns, thanks to the 31-day money-back guarantee.
  • Step 3: Complete the required checkout details.
  • Step 4: Please install the PureVPN app on the devices you intend to use it on.
  • Step 5: Install the app according to the instructions provided.
  • Step 6: Sign in to your account using your email.
  • Step 7: Access your selected server and securely utilize this top-rated VPN for streaming, gaming, and torrenting!

User Friendly Interface and ease of use

Platform Experience
Windows Great experience
macOS Almost identical to Windows
Linux Uses the Command Line Interface, GUI
Android The most feature-rich
iOS Similar to the Windows app


The Windows version of PureVPN is designed to be user-friendly and straightforward, although its appearance is a bit plain. It supports multiple tunneling protocols such as WireGuard, OpenVPN (TCP and UDP), and IKEv2. You can select the protocol that suits your needs and preferences. Additionally, you can also enable or disable the kill switch and auto-connection features based on your requirements. The kill switch ensures that your internet connection is cut off in the event of a VPN disconnection, while auto-connection automatically connects you to the VPN server whenever you are online. These features provide enhanced security and privacy for users using PureVPN on their Windows devices.


The macOS version of the app is very similar to the Windows version, with one notable exception. Unlike the Windows version, there is no ping displayed next to each server on the Mac version, which could be disappointing for users who rely on this feature. However, this VPN for macOS supports multiple tunneling protocols, including WireGuard, IKEv2, and L2TP/IPSec. These protocols offer a high level of security and can help ensure that your online activity remains private and protected from prying eyes. Overall, if you’re looking for a reliable VPN solution for your Mac device, this option is definitely worth considering.


Presently, the Linux edition stands out as the most distinct among them. It operates via the Command Line Interface, catering specifically to users with an IT background. This is a regular phenomenon in the realm of Linux VPNs. The application provides WireGuard and OpenVPN (TCP and UDP) protocols.

PureVPN has recently introduced a new GUI app for Linux, enhancing the user experience for Linux users. The GUI is now compatible with Ubuntu and includes features such as auto connection, Internet kill switch, TCP and UDP protocols, and the Connect to Fallback option. The Linux version of PureVPN’s app is user-friendly, minimal, and bears resemblance to the Windows version.


PureVPN’s Android app is currently the most feature-packed among its peers. The app offers a range of server modes, including Stream, Internet Freedom, Security/Privacy, and File Sharing, along with split tunneling and network type options (NAT or non-NAT). Users also have the choice between Dark and Light themes to customize their experience. Additionally, PureVPN’s Android app supports multiple tunneling protocols such as WireGuard, IPSec, and IKEv2. By providing users with a vast array of features and customization options, PureVPN’s Android app stands out from other VPN apps in the market, offering excellent value for money.


The latest iOS app version has brought a significant change in terms of design and functionality and now bears more resemblance to the Windows version. The app supports various protocols like WireGuard, OpenVPN (TCP and UDP), and IKEv2, making it a versatile VPN application for iPhone users. Although the iOS app may seem more basic than its Android counterpart, this is often the case with VPN apps designed for iPhones. However, the app’s simplicity does not compromise its efficiency or performance as it still offers robust security features and reliable connectivity.

PureVPN features Of Extensive Range

While PureVPN may not offer an extensive range of advanced features, it does provide basic functionalities such as a kill switch and split tunneling. These features can be beneficial for users who prioritize privacy and security when using VPN services. The kill switch ensures that your internet activity is cut off in case the VPN connection drops, preventing any potential data leaks. Split tunneling allows you to choose which apps or websites use the VPN connection and which ones do not, giving you more control over your online activities. Ultimately, whether PureVPN is suitable for you depends on your individual needs and preferences regarding VPN services.

Kill switch

A reliable kill switch is a crucial component of any VPN. Once activated, it automatically halts your internet connection if you accidentally disconnect from the VPN. This feature is particularly valuable when using public Wi-Fi (which is susceptible to hacking) or when torrenting and aiming to protect your identity.PureVPN’s kill switch is activated by default, although it can be deactivated at any time. While it generally operates effectively, it may not function perfectly in uncommon circumstances. For instance, I attempted to connect to another VPN while using PureVPN, which typically triggers the internet to shut down (activating PureVPN’s kill switch). However, I was able to connect to the second VPN without any issues. Upon disconnecting from it, PureVPN still indicated that it was in use.

The most concerning part is that upon checking my IP address, I discovered that it was my own IP instead of the server’s IP that I was supposed to be connected to, indicating that my IP had been leaked. This could pose a serious problem for those intending to use a VPN in a highly censored country. It is not advisable for a regular user to attempt using two VPNs simultaneously. Nevertheless, the failure of the kill switch to respond appropriately suggests its susceptibility to confusion and potential inability to handle other unusual circumstances.

Split tunneling

Currently, the split tunneling feature is available exclusively in the Windows and Android apps of PureVPN. It is a useful feature, and hopefully, it will be added to the other apps in the future. Split tunneling enables you to save bandwidth by selecting the applications or websites that will utilize the VPN connection. Essentially, this means that the traffic of certain apps will be encrypted while the rest of your internet traffic will operate through an open network.

Setting up split tunneling on PureVPN is a straightforward process. All you need to do is select the applications installed on your device that should connect through the VPN. This feature allows you to direct some of your traffic through the VPN while keeping other traffic on your regular internet connection. By doing so, you can enjoy faster internet speeds for non-sensitive tasks while still protecting your online privacy and security for specific applications. Split tunneling is a useful tool for those who want to balance performance and security when using a VPN.

Port forwarding

PureVPN offers an additional feature called port forwarding, which can be purchased for a minimal fee of less than a dollar per month. This feature, when correctly configured, enables computers from outside your network to access a particular device connected to your local network. Essentially, it opens up communication channels between the internet and devices on your home network. Port forwarding is useful for gaming and video streaming, as it can improve connection quality and reduce lag time. It is also helpful for remote access to home security cameras or accessing files on your computer from outside your home network.

Port forwarding is a useful tool that allows you to access your device remotely, host small websites, set up gaming servers, or even monitor your security camera. It works by redirecting incoming traffic from the internet to a specific port on your local network. This can greatly enhance your online experience, allowing you to easily and securely access your devices from anywhere in the world. However, it’s important to note that port forwarding can also pose security risks if not configured correctly. Therefore, it’s essential to take necessary precautions such as using strong passwords and regularly updating firmware to ensure the safety of your network and devices.


PureVPN has recently added an obfuscation feature that is advantageous for users in heavily censored countries and those with VPN usage restrictions. However, it is not ideal for individuals seeking the fastest connection speeds. Obfuscation hides VPN traffic, making it appear as regular browsing. This allows users to access the benefits of a VPN while remaining undetectable and unblockable.

In addition, PureVPN has incorporated a domain fronting feature that utilizes various domain names from different sections of the website to create the appearance of originating from a different domain. This makes it more challenging to block the site, increasing the likelihood of accessing blocked content from any location. Nevertheless, setting it up can be complex and may result in slower connection speeds.


PureVPN has introduced PureKeep, a password manager add-on, to enhance online safety. The vault is protected with advanced encryption and a master password known only to the owner. PureKeep securely stores passwords and confidential information like bank details and documents. It eliminates the need to remember multiple passwords and helps generate complex ones. The password generator creates long passwords with symbols, numbers, and uppercase and lowercase letters for stronger security. With PureKeep, browse the internet with peace of mind knowing your sensitive information is safe.

In addition to secure password management, PureVPN offers a convenient add-on that allows users to share passwords and send attachments securely with their family, friends, or colleagues. This feature is made possible through collaborative vaults and organizations, which allow multiple users to access and manage shared data. The add-on is available for only one dollar per month and can be accessed through the PureVPN application or member’s area. With this affordable and user-friendly solution, you can ensure that your sensitive information remains protected while also facilitating seamless collaboration among your trusted contacts.

Is PureVPN safe?

PureVPN is a secure Virtual Private Network (VPN) service that utilizes 256-bit encryption and provides consistent always-on audit features. This ensures that users’ online activities remain private, and their sensitive data is protected from hackers, cybercriminals, and other malicious entities. PureVPN allows users to access the internet from any location, bypassing geo-restrictions and censorship. It offers a variety of servers in different countries, enabling users to browse the internet anonymously and without restrictions. Additionally, PureVPN provides exceptional customer support through live chat, email, and phone calls, making it a reliable choice for anyone seeking premium VPN services.

Encryption & tunneling protocols

PureVPN supports various tunneling protocols, all of which offer AES-256 encryption. This encryption standard is widely considered the industry norm and is trusted by numerous organizations, including the US government, military, and companies that handle confidential data. The complexity of this cipher and its ability to generate 2256 possible key combinations make it highly secure. It is virtually impossible for unauthorized parties to decrypt any information transmitted through a network secured with AES-256 encryption. With PureVPN’s strong encryption protocols, users can rest assured that their online activities are well-protected from cyber threats such as hacking, identity theft, and data breaches.

Protocol Features
WireGuard The highest speed, very secure
OpenVPN TCP Low speeds, very stable and secure
OpenVPN UDP High speeds, less stability
IKEv2 High speeds, good for mobile devices
SSTP Might work in China
L2TP/IPSec The most outdated of the bunch

PureVPN implements various tunneling protocols, each with different levels of speed and security, allowing users to choose the most suitable option from the available choices.


To begin with, PureVPN is now headquartered in the British Virgin Islands after previously being based in Hong Kong. This change in jurisdiction has alleviated concerns about the influence of China’s pressure on the city. Furthermore, PureVPN’s history includes cooperating with authorities by providing user logs, leading to the arrest of an alleged cyberstalker in 2017.

Following the incident, PureVPN revised their privacy policy in order to rebuild trust with their users. They assert that they do not gather IP addresses, assigned VPN server IP addresses, VPN session timestamps, browsing activities, and DNS requests. Furthermore, their privacy policy has undergone evaluation by Altius IT and KPMG auditing firms.Nonetheless, PureVPN’s website indicates that they still retain information such as your name, email address, and payment method, which they claim is standard procedure. Users also have the option to make payments using cryptocurrency for added anonymity. With independent audits and a strong reputation, PureVPN now provides robust privacy features that compete with the top VPN providers.

Always-On Audit

PureVPN recently announced that they are the first VPN on the market to have an always-on-audit. Their agreement with KPMG International Limited emphasizes that the auditing company has the authority to conduct a surprise audit without prior notice. This indicates that audits may occur at any time, ensuring constant privacy protection. Unlike most other VPN services, PureVPN does not schedule a specific date and time for inspections, eliminating the opportunity for cleaning up before the audit. This guarantees the safety of the VPN being used and the integrity of the audit results. This move is a significant step in ensuring transparency in the company’s daily operations.

KPMG, a professional services company, recently conducted an inspection of a service and did not find any evidence to suggest that it does not comply with its no-logs policy. However, KPMG plans to conduct further investigations in the future and publish its reports publicly. This is significant because it indicates that the service takes users’ privacy seriously and is transparent about its data logging practices. As more people become concerned about their online privacy, it’s important for companies to be transparent about how they handle user data to maintain trust and credibility.

Customer support

24/7 live chat Yes
Email Yes
Phone line No
Guides or articles Yes
FAQs Yes
In-app chat bot Yes

PureVPN offers multiple options for users to seek assistance in case of any issues. Users can visit the support page and browse through the setup, troubleshooting, and frequently asked questions sections. Additionally, they can fill out a support ticket after logging into their PureVPN account. The in-app troubleshooting feature is also available for users to instantly resolve various problems. It is noteworthy that users have to log in with their PureVPN account details before accessing the support page or filling out a support ticket. This ensures that only authorized users have access to sensitive information and receive personalized support. Overall, PureVPN’s customer support options are comprehensive and user-friendly, ensuring a seamless experience for its customers.

Apart from other forms of customer support, the 24/7 live chat option is also available. The chat can be initiated by entering your name and email address, following which you are connected with a customer support agent in under a minute. During testing, the support agent was found to be very courteous and did their best to assist me with my query.The application also has an in-built chatbot that offers customer support directly. This feature can be utilized as an alternative to the 24/7 live chat if required. The availability of multiple customer support options ensures that users can get help whenever they need it.

Is PureVPN any good?

PureVPN is an exceptional VPN service that performs its primary function of unblocking Netflix, BBC iPlayer, YouTube, and other streaming platforms with ease. It utilizes reliable encryption methods like most high-quality VPNs to provide users with a secure browsing experience. Additionally, the SSTP tunneling protocol enables PureVPN to function effectively in China. This makes it an ideal choice for users who want to access restricted content in countries with internet censorship laws. With its superior features and reliable performance, PureVPN is undoubtedly one of the best VPN services available in the market today.

PureVPN offers two secure VPN protocols, WireGuard and OpenVPN UDP, that provide fast speeds without compromising on security. For additional protection and privacy, the service also offers Quantum-Resistant servers and a password manager add-on. These features ensure that your online activities are always kept private from prying eyes.If you have any questions about PureVPN or its features, their team is always ready to help you. Simply leave a comment, and they will be more than happy to assist you. With PureVPN’s advanced security features, you can browse the internet with complete peace of mind.


PureVPN offers a comprehensive range of features and competitive pricing that make it a strong contender in the VPN market. With its extensive server network, high-speed connections, and robust security measures, PureVPN provides users with a reliable and secure browsing experience. Whether you’re looking to protect your privacy, access geo-restricted content, or enhance your online security, PureVPN has you covered. Consider giving PureVPN a try and experience the benefits of a top-notch VPN service for yourself.

PureVPN Review 2024 FAQs

Does PureVPN work in China?

Certainly, Pure VPN is expected to be effective in China. The VPN is compatible with the SSTP tunneling protocol, which typically has the capability to circumvent the Great Firewall. If you are dissatisfied with the service, you are welcome to explore our recommendations for the top VPNs for China.

Can I trust PureVPN?

Certainly, PureVPN is a reliable service. Despite the company’s previous privacy scandal, it undergoes regular security audits and upholds its no-logs policy.

Is PureVPN legal?

Certainly, it is legal to use PureVPN. If VPN services are permitted in your country, PureVPN is also allowed. Nevertheless, it’s important to verify your country’s laws before obtaining a VPN for the first time.

Who owns PureVPN?

PureVPN is owned by GZ Systems Ltd., situated in Hong Kong, while the product itself operates from the British Virgin Islands.

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