State Farm Car Insurance Review 2024 State Farm offers a range of car insurance costs, varying from low to high depending on your driver profile. However, its low complaint level may justify consideration. When it comes to car insurance, you want a company that you can rely on. State Farm has been a trusted name in the industry for decades, providing coverage and peace of mind to millions of drivers across the country. In this review, we’ll take a closer look at State Farm’s car insurance offerings, including their policies, customer service, and claim process. Whether you’re looking to switch insurance providers or just curious about what State Farm has to offer, this review is for you. So buckle up and let’s dive into our State Farm car insurance review for 2024!
State Farm Car Insurance Review 2024
State Farm is a popular choice for car insurance, and their policies offer a range of coverage options to meet the needs of different drivers. In our State Farm car insurance review for 2024, we found that their rates are competitive and they offer discounts for safe driving, multiple policies, and good student grades. Their claims process is straightforward and efficient, with many customers reporting quick resolution and fair compensation. State Farm also has a strong reputation for customer service, with agents available to assist policyholders with any questions or concerns. Overall, State Farm is a reliable option for car insurance coverage, offering peace of mind and financial protection on the road.
State Farm Car Insurance Pros & Cons
State Farm car insurance has both pros and cons that should be considered before making a decision. One of the major advantages of State Farm is its extensive network of agents, which allows for personalized customer service and assistance in navigating the claims process. State Farm also offers a variety of coverage options and discounts, making it possible to customize a policy to meet individual needs. However, some customers have reported higher premiums compared to other insurers, particularly for younger drivers. Additionally, the claims process can sometimes be lengthy and require additional documentation. It is important to carefully weigh these factors and compare quotes from multiple insurers before choosing State Farm car insurance.
Pros
- Competitive car insurance rates for drivers with speeding tickets or accidents on their records.
- Reasonable average cost for drivers with a DUI conviction and State Farm will file an SR-22 if you need it.
- Offers a usage-based insurance program (Drive Safe & Save) for drivers willing to be monitored to try to get a discount based on driving habits.
Cons
- Highest average rates for drivers with poor credit among the companies we analyzed and also on the high side for good drivers, senior drivers and those adding a teen to their policies.
- You’ll have to look elsewhere if you want coverage options such as accident forgiveness, gap insurance, new car replacement or a vanishing deductible.
- Receives only a so-so score of C on its collision repair process by collision repair professionals.
About State Farm Car Insurance Review 2024
State Farm Car Insurance is a well-known and reputable insurance provider that has been serving customers for many years. In this State Farm Car Insurance review for 2024, we will take a closer look at the company’s offerings, customer satisfaction ratings, and overall performance. State Farm offers a wide range of coverage options for car owners, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage. They also provide additional features such as roadside assistance and rental reimbursement. State Farm is known for its excellent customer service and quick claims processing. However, it is always important to compare quotes from multiple insurance providers to ensure you are getting the best coverage and pricing for your specific needs.
State Farm Car Insurance Rates vs. Competitors
When it comes to car insurance rates, State Farm is known for providing affordable coverage options that can fit most budgets. However, it’s important to compare State Farm’s rates with those of its competitors to ensure that you’re getting the best deal possible. Some of State Farm’s major competitors include Geico, Progressive, and Allstate, each with their own pricing structures and coverage options. By comparing rates from multiple providers, you can find the coverage that fits your needs and budget. Additionally, consider factors like customer service ratings and claims handling when making your decision on which provider to choose. State Farm’s rates are mediocre for most drivers and are fairly high for those with a DUI on their records. Here’s how its rates overall compare with insurers that made our best car insurance companies list.
State Farm Car Insurance Cost Comparison for Good Drivers
State Farm, a popular car insurance provider in the United States, offers car insurance costs for good drivers that are comparable to the national average of $2,026 per year. While State Farm’s rates are in line with the industry standard, they are higher than many of their top competitors. In order to ensure that you are getting the best possible deal on car insurance, it’s important to compare quotes from multiple providers and take into account factors such as coverage limits, deductibles, and discounts for safe driving habits.
State Farm Car Insurance Cost Comparison for Drivers With a Speeding Ticket
State Farm offers competitive rates for drivers with a speeding ticket on their records, slightly below the national average of $2,533 per year. It’s advisable to compare car insurance quotes when you have a ticket on your driving record due to the significant differences in rates among companies.
State Farm Car Insurance Cost Comparison for Drivers Who Caused an Accident With an Injury
State Farm offers reasonable auto insurance rates, particularly for drivers who have caused accidents resulting in injuries to others. The average price of State Farm auto insurance is approximately $580 less than the national average of $3,009 per year, making it an affordable option for many drivers. With its comprehensive coverage options and excellent customer service, State Farm is a popular choice for those seeking car insurance that provides peace of mind on the road.
State Farm Car Insurance Cost Comparison for Drivers With a DUI
Drivers with a DUI conviction often face exorbitant car insurance rates. The national average cost for these drivers is $3,363 per year. However, State Farm offers auto insurance rates that are significantly lower than this average, making it an attractive option for those looking to save money on their premiums. With competitive pricing and a reputation for excellent customer service, State Farm is an excellent choice for drivers in need of affordable car insurance coverage.
State Farm Car Insurance Cost Comparison for Drivers With Poor Credit
State Farm auto insurance rates are significantly elevated for drivers with poor credit compared to other insurance providers. The insurance costs for drivers with bad credit exceed the national average by over $4,000. Except for California, Hawaii, Massachusetts, and Michigan, most states permit the use of credit history by car insurance companies to calculate rates. Insurers argue that an individual’s credit is linked to the likelihood of making future insurance claims, resulting in higher premiums.
State Farm Car Insurance Cost Comparison for Adding a Teen Driver
State Farm’s average car insurance cost to add a teen driver is about $260 above the average, at $2,622 a year. Adding a teen can cause your car insurance rates to skyrocket. You can easily pay more than $2,000 a year to add a 16-year-old driver to a parent’s policy. Our analysis found that the national average cost is $2,359 a year, among the companies we analyzed.
State Farm Car Insurance Cost Comparison for Young Drivers Ages 18 to 25
State Farm’s car insurance rates for drivers aged 18 to 25 are average, at around the national average of $3,704 per year based on our analysis of insurers. For young drivers with their own auto insurance policies, costs can be lowered by keeping them on a parent’s policy for as long as possible.
State Farm Car Insurance Cost Comparison for Senior Drivers Ages 65 to 80
State Farm auto insurance costs for drivers age 65 to 80 are slightly better than average compared to top competitors. The national average is $2,150 a year, based on our analysis of large insurers. State Farm comes in about $140 below the average.
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Pricing based on tracked driving habits
State Farm offers a usage-based program called Drive Safe & Save. This program calculates discounts based on your mileage and “safe driving” measurements such as smooth acceleration and braking. It also considers risk factors such as speed and time of day. You’ll get up to a 30% discount once State Farm has analyzed your driving behavior. Availability and discounts may vary.
Complaints and customer satisfaction
State Farm had fewer than the expected number of complaints about auto insurance to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners.
State Farm received an overall satisfaction score of 80 out of 100 by a pool of its customers in a Our survey conducted online in June and July 2023. To put that in perspective, the average score among seven insurers was 78, and the highest was 82.
|
2023 J.D. Power study |
State Farm ranking |
|---|---|
|
Insurance Shopping (Auto) |
No. 1 out of 8 companies. |
|
Auto Insurance Claims Satisfaction |
No. 5 out of 24 companies. |
Auto Insurance Complaints Against State Farm
State Farm receives fewer auto insurance complaints compared to some of its competitors, as reported by state insurance departments nationwide. State Farm’s complaint numbers are also notably lower than the industry average. The primary auto insurance complaints at State Farm are connected to delays in claims, inadequate settlement offers, and the handling of claims by adjusters.
State Farm’s Grade from Collision Repair Professionals: C
State Farm was awarded a C grade in a survey of collision repair professionals conducted by the CRASH Network. The insights of auto body professionals are significant as they observe how insurers measure up in terms of utilizing lower-quality repair parts, promoting recommended repair procedures by car manufacturers, and facilitating fast and satisfactory claims for customers.
Does State Farm Offer Accident Forgiveness?
Unfortunately, State Farm does not offer accident forgiveness insurance, although other insurers do provide this coverage to prevent rate increases after an at-fault accident. Despite not offering accident forgiveness, Orangebybk discovered that State Farm still offers competitive rates for drivers who have caused accidents.
Does State Farm Offer New Car Replacement?
State Farm does not provide new car replacement coverage. Other insurance companies offer new car replacement coverage, which replaces a totaled vehicle with a new vehicle of the same make and model if the accident is covered by the policy. However, the vehicle usually needs to be two model years old or less.
Does State Farm Offer Gap Insurance?
State Farm does not offer gap insurance, which can be beneficial if your car is totaled and you owe more on your loan or lease than what your car insurance covers. This type of coverage can be valuable if you have a significant car loan or lease.
Does State Farm Offer a Diminishing Deductible?
Unfortunately, State Farm does not offer a diminishing deductible option. Other insurance companies provide this option, allowing drivers to participate in a program that lowers their deductible for each year they go without filing a collision or comprehensive coverage claim.
Does State Farm Offer SR-22s?
Certainly, State Farm provides SR-22 insurance, which is mandated by some states for high-risk drivers like those with DUI convictions or multiple accidents. The SR-22 serves as proof of car insurance coverage to the state, and its duration typically spans around three years, although the specific regulations differ by state.
Does State Farm Offer Usage-Based Insurance?
State Farm offers an optional usage-based insurance program known as Drive Safe & Save, which can provide a discount of up to 30% on a State Farm car insurance policy based on driving habits. To participate, you can either download the Drive Safe & Save app on your smartphone or utilize OnStar. The program tracks miles driven and assesses your driving behavior to determine a discount..
Does State Farm Offer Pay-Per-Mile Insurance?
No, State Farm does not offer pay-per-mile auto insurance. Pay-per-mile plans have the potential to reduce car insurance costs based on the amount of driving you do. Pay-per-mile insurance plans usually include a fixed rate as well as a rate per mile. These programs are most suitable for individuals who do not drive long distances, such as those who use public transportation for their daily commute or work from home.
Does State Farm Offer Rideshare Insurance?
Indeed, State Farm provides rideshare insurance. Are you working as a driver for Lyft or Uber? It is probable that you will require additional insurance coverage beyond what the rideshare company provides in order to be completely covered. State Farm offers rideshare insurance to bridge the coverage gap between personal auto insurance and the liability coverage provided by rideshare companies.
State Farm Reportedly Denying Coverage for Hyundai and Kia Models
State Farm has ceased the sale of new car insurance policies for specific models of Hyundais and Kias in certain cities due to a surge in theft rates following a viral TikTok video demonstrating an easy method to steal 2011-2021 models. Progressive is also declining new insurance for these Hyundai and Kia models in various cities. Existing State Farm insurance holders for these models may see a rate increase at their next renewal period, particularly for comprehensive coverage, to account for the increased risk of theft claims.
State Farm Car Insurance Discounts
When you’re in the market for car insurance, make sure to inquire about potential discounts that could help reduce your premiums. It’s possible to find ways to lower the cost of car insurance with various discounts, although not all discounts are offered in every state. Below are some discounts commonly offered by State Farm.
- Accident-free discount: If you drive without having an accident for three years in a row, you can qualify for an accident-free discount from State Farm.
- Anti-theft discount: If your car has an alarm or other anti-theft device, you may qualify for a discount.
- Defensive driving course discount: Take a defensive driving class and you may be eligible for a discount of 10% to 15%.
- Driver training discount: If young drivers under age 21 complete driver training, you’ll get a discount.
- Good driving discount: Keep a good driving record for three years with no at-fault accidents or moving violations and you’ll qualify for a discount.
- Good student discount: If a student is age 16 to 25, is going full-time to high school or college, and has a B average, 3.0 grade point average or other qualifications, you can save up to 25% discount on car insurance from State Farm.
- Loyal customer discount: Insure more than one car with State Farm and you could save as much as 20%. Insure a home or a condo or sign up for life insurance or renters insurance with State Farm alongside your auto insurance policy and you can save up to 17% with a multi-policy discount.
- Multi-vehicle discount: You’ll get this price break if you insure more than one vehicle with State Farm.
- Student away at school discount: If one of the drivers of your vehicle is a student under age 25 who moves away to go to school, you may be eligible for a discount.
State Farm’s Steer Clear Program
Are you interested in reducing car insurance costs for a young driver? The State Farm Steer Clear app offers this opportunity. To qualify for the app, drivers must be under 25 and have a clean driving record for the past three years. The app includes five training modules with lessons, driving scenarios, and quizzes. Completing all modules within six months could make you eligible for discounts.
More Insurance from State Farm
State Farm also sells:
- Life Insurance
- Supplemental health insurance
- Medicare supplement
- Disability insurance
- Farm and ranch insurance
- Business insurance such as commercial liability umbrella, commercial auto and workers compensation
State Farm’s Mobile App
The State Farm mobile app allows customers to handle insurance policies, roadside issues, and State Farm banking accounts using their smartphones. This includes the following functionality:
- Access insurance ID cards
- Pay your insurance bill
- Start a roadside assistance request
- Upload photos and documents for claims
- File a claim
- Connect with your agent
A Brief History of State Farm
Founded in 1922 by George Jacob “G.J.” Mecherle, a retired farmer and insurance salesman, State Farm initially focused on providing auto insurance. Today, the company has expanded its offerings to include over 100 different products and services in five different industries. State Farm currently holds the position of the largest auto insurance company in the U.S., capturing approximately 16% of the market for private passenger auto insurance.
What States Does State Farm Car Insurance Operate In?
State Farm car insurance is one of the most widely available car insurance providers in the United States. It is accessible in all 50 states and Washington, D.C. This means that no matter where you live in the country, you can count on State Farm for your car insurance needs. With its broad coverage area and excellent customer service, it’s no wonder why so many people trust State Farm for their auto insurance needs.
Methodology
When determining the best car insurance provider, we assessed each company based on several factors. Firstly, we analyzed their auto insurance rates and compared them with other providers in the market. Secondly, we evaluated the coverage options offered by each company to determine whether they met our criteria for comprehensive protection. Thirdly, we took into account any complaints against the insurance provider and their customer service record. Lastly, we examined their collision repair process to ensure that it was efficient and effective. By weighing these factors, we were able to identify the top car insurance providers that offer the best value for money and exceptional protection for your vehicle.
Auto insurance rates (50% of score)
Data from Quadrant Information Services was utilized to determine the average rates from each company for various types of drivers, including those with different driving histories and demographics. Unless specified otherwise, the rates are based on a 40-year-old female driver with a Toyota RAV4 and specific coverage.
- $100,000 for injuries to one person, $300,000 for injuries per accident and $100,000 of property damage (known as 100/300/100).
- Uninsured motorist coverage of 100/300.
- Collision and comprehensive insurance with a $500 deductible.
Car insurance coverage options (25% of score)
It is essential for an auto insurance company to offer not only the fundamental liability insurance, collision and comprehensive coverage, and other standard options, but also additional coverage options for enhanced protection and potential cost savings. We evaluated companies in this category based on their provision of accident forgiveness, new car replacement, vanishing deductibles, usage-based or pay-per-mile insurance, and SR-22s.
Complaints (20% of score)
Complaint data from the National Association of Insurance Commissioners was utilized. Each state’s department of insurance is responsible for recording and overseeing complaints against the companies operating within their respective states. The majority of auto insurance complaints revolve around claims, such as unsatisfactory settlements, delays, and denials. The industry complaint average stands at 1.00, meaning that companies with a ratio below 1.00 experience lower levels of complaints.
Collision repair (5% of score)
We included ratings of insurance firms from professionals in the collision repair industry. The data was sourced from CRASH Network, a weekly newsletter that focuses on the collision repair and auto insurance sectors. The grades in CRASH Network’s Insurer Report Card were based on feedback from over 1,000 collision repair professionals, evaluating auto insurers based on the standard of their collision claims service.
Summary
State Farm car insurance is a reliable and trusted provider that offers a range of coverage options to meet the needs of drivers. With its excellent customer service, competitive rates, and comprehensive policies, State Farm is a top choice for car insurance. Whether you’re looking for basic coverage or more extensive protection, State Farm has you covered. If you’re in need of car insurance or considering switching providers, be sure to consider State Farm for your coverage needs.
State Farm Car Insurance Review 2024 Faqs
Who is the second largest auto insurance after State Farm?
| Car Insurance Provider | National Market Share | Overall Rating Out of 10.0* |
|---|---|---|
| 1. State Farm | 16.84% | 9.4 |
| 2. Geico | 14.05% | 9.1 |
| 3. Progressive | 13.76% | 9 |
| 4. Allstate | 10.69% | 8.8 |
In what states does State Farm sell auto policies?
You can buy a State Farm auto insurance policy in all states except for Massachusetts and Rhode Island, where it does not sell new policies. It also sells auto insurance in Washington, D.C.
How do you file a claim with State Farm?
You can file a claim with State Farm online, through the company’s mobile app or over the phone.
Does State Farm sell rideshare insurance?
Yes. You can have one policy that covers both personal and ridesharing use. This type of coverage is not available in all states.
What is the largest insurance company in the world?
| Ranking | Insurance Company Name | 2022 Net Non-Banking Assets (US $ 000) |
|---|---|---|
| 1 | Allianz SE | 1,050,762,471 |
| 2 | Ping An Ins (Group) Co of China Ltd. | 960,678,448 |
| 3 | Berkshire Hathaway Inc. | 948,452,000 |
| 4 | China Life Insurance (Group) Company | 885,019,438 |
Who is State Farms biggest competitor?
State Farm main competitors are USAA, MetLife, and American Family Insurance. Competitor Summary. See how State Farm compares to its main competitors: MetLife has the most employees (49,000).
Who is the most popular car insurance company?
State Farm is the biggest auto insurance company in the country by market share, while Progressive, Geico and Allstate are the next three.
How can I contact State Farm?
Website: www.statefarm.com.
Customer service number: You can reach State Farm’s general inquiries number at 800-782-8332. You can contact the auto insurance claims department at 800-732-5246.
Reach out to State Farm on X at @StateFarm.
