National General Car Insurance Review 2024

National General Car Insurance Review

National General Car Insurance Review National General is a company that focuses on providing non-standard auto insurance to individuals classified as high-risk drivers. For those with blemishes on their driving records, National General offers rates that are remarkably competitive. However, it is important to note that the company’s extensive number of complaints should be considered a warning sign.

National General Car Insurance is one of the leading providers in the industry, offering a wide range of coverage options for drivers. But with so many car insurance companies out there, why should you choose National General? In this review, we’ll take a closer look at what sets National General apart from the competition and why it may be the right choice for your car insurance needs.

From their affordable rates to their excellent customer service, we’ll cover all the key factors that make National General a top contender in the market. So if you’re looking for reliable coverage and peace of mind on the road, keep reading to find out if National General is the insurance provider for you.

Outlines Of Guide

National General Car Insurance Review 2024

National General Car Insurance is a leading provider of auto insurance in the United States. With a wide range of coverage options and competitive rates, National General offers customers peace of mind knowing that they are protected on the road. In this review for 2024, we will take an in-depth look at National General’s car insurance policies, customer service, claims process, and more. Whether you’re a new driver or have years of experience behind the wheel, this review will help you make an informed decision when it comes to choosing the right car insurance provider for your needs.

National General Car Insurance Pros And Cons

National General Car Insurance has its pros and cons, and it’s important to consider them before making a decision. One of the main advantages of National General is its wide range of coverage options, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage. They also offer additional benefits such as roadside assistance and rental car reimbursement.

On the downside, some customers have reported issues with customer service and claims processing, citing long wait times and difficulties in getting their claims resolved. Additionally, National General may not be the most affordable option for everyone, as premiums can be higher compared to other insurance providers. It’s essential to weigh these factors and compare quotes from different insurers to find the best car insurance policy for your needs.


  • Specializes in non-standard car insurance for high-risk drivers.
  • Will file an SR-22 with your state if you are required to do so.
  • Offers a diminishing deductible.
  • Provides add-on coverage types such as new car replacement insurance and rideshare insurance.
  • DynamicDrive is a safe-driving program that could lower your rates.
  • Lifetime guarantee for repairs done at a Gold Medal Repair Shop.
  • Slightly better than industry average for customer complaints.


  • Does not offer gap insurance.
  • No mobile app.
  • Earned a D+ grade in a survey of collision repair professionals.

About National General Car Insurance Review 2024

National General Car Insurance is a reputable insurance company that has been providing coverage to drivers for many years. In this National General Car Insurance review for 2024, we will take a closer look at the company’s offerings and customer satisfaction. National General offers a range of coverage options, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage.

They also offer additional benefits such as roadside assistance and rental car reimbursement. Customer reviews indicate that National General is known for its competitive rates and responsive customer service. However, there have been some reports of delays in claims processing. Overall, National General Car Insurance is a solid choice for drivers looking for reliable coverage at a competitive price.

National General specializes in providing non-standard auto insurance for drivers considered high-risk. If you are facing difficulties in purchasing car insurance due to factors like your driving record, companies such as National General can serve as an alternative. Policyholders who choose to insure their vehicles with National General may enjoy various advantages. For instance, any collision repairs carried out at National General’s Gold Medal Repair shop come with a lifetime guarantee.

Additionally, the company offers an emergency expense allowance of up to $500 for food, lodging, and travel expenses if you find yourself stranded as a result of a covered issue. Established in 1920, National General offers a range of insurance products including auto, home, motorcycle, and umbrella coverage. Headquartered in New York City, the company distributes its insurance policies through a network of over 55,000 independent agents nationwide. Allstate acquired National General in 2021.

National General Car Insurance

National General provides a variety of car insurance options to cater to the different needs of its customers. These include liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), and uninsured/underinsured motorist coverage. While liability coverage is mandatory in most states, collision and comprehensive coverage provide protection against damage to your own vehicle. PIP covers medical expenses for you and your passengers in case of an accident, while uninsured/underinsured motorist coverage protects you if you are involved in an accident with someone who does not have adequate insurance. With National General’s range of options, customers can choose the coverage that suits their requirements best.

Liability Car Insurance

Liability car insurance is mandatory in almost all states and provides coverage for injuries and property damage that you unintentionally inflict on others. Additionally, it includes the expenses associated with legal defense, as well as any judgments or settlements resulting from a lawsuit following an accident.

Comprehensive Insurance

Comprehensive insurance provides coverage for repairing or replacing your vehicle in the event of damage caused by various issues such as hail, theft, vandalism, fire, floods, falling objects, and collisions with animals. In case your car is deemed a total loss, comprehensive coverage will compensate you with the actual cash value of the vehicle after deducting the deductible amount.

Collision Insurance

Collision insurance provides coverage for the cost of repairing or replacing your vehicle after an accident, regardless of who is at fault. This insurance also covers accidents involving stationary objects such as guardrails or trees. Collision and comprehensive insurance are usually sold together and are optional. However, if you finance or lease your car, the lender or leasing company will most likely require you to have both types of coverage. In the event that your vehicle is deemed a total loss, collision insurance will pay out the actual cash value of the vehicle, minus any deductible amount.

Uninsured/Underinsured Motorist

Uninsured motorist insurance is a form of coverage that takes care of your medical expenses and additional costs in the event of an accident caused by a driver who either lacks liability insurance or does not have sufficient coverage. The requirement for uninsured motorist insurance varies as it is mandatory in certain states, while it remains optional in others.

Personal Injury Protection (PIP)

PIP provides coverage for the medical expenses of both you and your passengers, regardless of who is responsible for the accident. The requirement for personal injury protection varies across states, as it is mandatory in certain states, optional in others, and not available in some jurisdictions.

Medical Payments Insurance

Medical payments insurance, also known as “medical payments” or “MedPay,” provides coverage for medical expenses incurred by both you and your passengers, regardless of who is at fault for the accident. Typically, it is offered in limited amounts ranging from $1,000 to $5,000 and may not be available in all states.

Additional Coverage Benefits

In addition, National General provides:

  • DynamicDrive, a program that tracks your driving and may offer discounts based on your driving.
  • Emergency expense allowance offers up to $500 to pay for food, lodging and travel expenses following a car insurance claim that’s covered by National General.

Cost of National General Car Insurance

National General offers car insurance rates that are competitive, although the level of competitiveness may differ based on the individual driver and circumstances. Here is an overview of the average yearly costs for different types of drivers in California.

National General Car Insurance Cost for Good Drivers

National General offers competitive rates for drivers with good records. It is also recommended to compare rates from Geico and Progressive.

Company Average annual cost for good drivers in California
Geico $1,721
Progressive $2,118
National General $2,358
Allstate $2,369
State Farm $2,728

National General Car Insurance Cost for Drivers With a Speeding Ticket

National General is a great option for drivers who have received a speeding ticket and are looking for affordable insurance rates. Our analysis shows that the company offers competitive rates compared to other providers in the market. This means that drivers with a speeding ticket can still find affordable coverage without having to sacrifice quality of service. It’s important to compare rates from different insurers to ensure you get the best deal possible.

Company Average annual cost in California for drivers with a speeding ticket
National General $2,471
Geico $2,537
Progressive $3,283
Allstate $3,447
State Farm $3,978

National General Car Insurance Cost for Drivers Who Caused an Accident With Injury

After causing a car accident that results in injury to another person, the rates can significantly increase. In California, National General experiences a substantial rise in its average rate, reaching almost $3,500 per year. Despite this increase, it is still more affordable than Allstate in the state by over $2,000 annually.

Company Average annual cost in California for drivers who caused an accident with an injury
Progressive $3,471
National General $3,496
Geico $3,933
State Farm $5,193
Allstate $5,577

National General Car Insurance Cost for Drivers With a DUI

Company Average annual cost in California for drivers who caused an accident with an injury
National General $3,231
Geico $4,040
Progressive $4,220
Allstate $7,831
State Farm $8,304

Auto Insurance Complaints Against National General

National General’s auto insurance complaint level is marginally lower than the industry average, as per the complaints recorded by state insurance departments across the United States. This indicates that National General’s customer service and claims handling processes are up to par with industry standards. Nonetheless, it is always advisable to research a company’s reputation and track record before purchasing an insurance policy. Reading reviews and seeking recommendations from friends or family can help you make an informed decision when selecting an insurance provider.

National General’s Grade from Collision Repair Professionals: D+

CRASH Network conducted a survey among collision repair professionals, which resulted in National General receiving a disappointing D+ grade. The survey focused on the perspectives of auto body professionals who assess insurance companies based on their utilization of lower-quality repair parts, the efficiency and satisfaction of their claims process for customers, and their promotion of recommended repair procedures by car manufacturers.

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What Does National General Car Insurance Cover?

National General provides coverage for new car replacement, SR-22s, and a reduced deductible for policyholders who maintain a clean accident record. However, they do not offer accident forgiveness, gap insurance, or pay-per-mile insurance.

Does National General offer Accident Forgiveness?

Unfortunately, National General does not provide accident forgiveness as an additional coverage option. Accident forgiveness insurance, on the other hand, allows for the forgiveness of one accident, meaning your premium will not increase if you were at fault in that particular accident.

Does National General Offer New Car Replacement?

National General provides an option for new car replacement insurance. This additional coverage will replace your vehicle with a current model year or a brand-new car in the event of a covered accident that results in total loss. For vehicles that are up to three years old, National General’s auto replacement insurance will replace your car with a new one. If your car falls within the four to 15-year-old range, the auto replacement insurance will replace it with a newer model and 20,000 fewer miles.

Does National General Offer Gap Insurance?

No, National General does not offer gap insurance. Gap insurance is a voluntary coverage that provides financial protection for the difference between the amount you owe on your loan or lease and the depreciated value of your vehicle in the event of a total loss caused by a covered issue, such as a car accident.

Does National General Offer a Diminishing Deductible?

National General provides a diminishing deductible feature where you can receive a $100 deduction from your deductible for every 12-month policy period without making a claim, with a maximum of $500. To illustrate, if your deductible is $500 and you do not file any car insurance claims within a 12-month policy period, your deductible will decrease to $400 in the event that you need to make a collision or comprehensive insurance claim.

Does National General Offer SR-22s?

Certainly, National General is able to furnish an SR-22 insurance form for your particular state. This official documentation serves as proof to the state authorities that you possess valid car insurance coverage. The necessity for obtaining an SR-22 may vary, however, some common reasons include being convicted of a DUI, accumulating numerous traffic violations, or being involved in an accident while driving uninsured.

Does National General Offer Usage-Based Insurance?

Indeed, National General provides car insurance that is based on usage. Through its DynamicDrive program, they utilize the Routely app to monitor various aspects of your driving behavior, including speeding, harsh and excessive braking, distracted driving caused by phone usage, and the timing of your journeys. By enrolling in DynamicDrive, you will promptly become eligible for a discount of up to 10%.

Does National General Offer Pay-Per-Mile Insurance?

National General does not offer pay-per-mile car insurance. Pay-per-mile insurance typically involves a monthly or daily base rate and a charge per mile driven. This type of insurance is beneficial for individuals who drive limited distances.

Does National General Offer Rideshare Insurance?

Indeed, National General provides rideshare insurance. If you are a driver for Lyft or Uber, rideshare insurance is designed to fill the void between your rideshare company’s insurance and your personal car insurance policy.

National General’s Auto Insurance Discounts

  • Bundling your car insurance with National General home insurance
  • Low-mileage discount
  • Multi-vehicle discount
  • Paperless discount
  • Pay in-full discount
  • Safe driver discount
  • Security device discount

More Insurance from National General

  • Commercial auto insurance
  • Condo insurance
  • Dental insurance
  • Flood insurance
  • Homeowners insurance
  • Motorcycle insurance
  • Renters insurance
  • RV insurance
  • Short-term medical insurance
  • Supplemental health insurance
  • Umbrella insurance


The rates are calculated for a female driver who is 40 years old and has a clean driving history. She is insuring a brand-new Toyota RAV4 with the following coverage: $100,000 for bodily injury liability per person, $300,000 for bodily injury liability per accident, and $100,000 for property damage liability (also referred to as 100/300/100). Additionally, she has uninsured motorist coverage, collision insurance, and comprehensive insurance with a deductible of $500. All other coverage mandated by the state is also included.


National General Car Insurance offers a comprehensive range of coverage options and benefits that make it a top choice for car insurance. With its competitive rates, flexible payment plans, and excellent customer service, National General provides peace of mind and protection for drivers. Whether you’re looking for basic coverage or comprehensive protection, National General has a policy that will suit your needs. Don’t wait any longer to get the car insurance coverage you deserve. Contact National General today to get a personalized quote and start enjoying the benefits of their exceptional service. Highlights. National General specializes in non-standard auto insurance for high-risk drivers. National General’s rates can be highly competitive for drivers who have issues on their driving records. But the company’s high level of complaints should be a red flag.

Faqs: National General Car Insurance Review 2024

How do I get a quote from National General?

You can get a quote online or through an agent or by calling the company directly at 1-800-462-2123.

Does National General offer rideshare insurance?

National General offers rideshare coverage, but only as an option for drivers with a Custom360 policy.

How do I file a claim with National General?

You can report your claim online or call 1-800-468-3466. You can also call your agent.

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