21st Century Car Insurance Review 2024

21st Century Car Insurance Review

The 21st Century car insurance company has received criticism for its limited availability, which is currently only in California. Additionally, customers have expressed dissatisfaction with the slim number of optional offerings available. The company has also faced a high level of complaints from customers who have experienced issues with their policies or claims. It is important for companies to take customer feedback seriously and address any concerns to improve their overall reputation and customer satisfaction.

Welcome to the future of car insurance reviews! In this blog post, we’ll be taking a look at 21st Century Car Insurance and what they have to offer in the year 2024. As technology continues to advance, so do the options available for car insurance. From innovative coverage options to cutting-edge digital tools, 21st Century is at the forefront of providing modern solutions for drivers. Whether you’re a current policyholder or considering switching providers, this review will give you all the information you need to make an informed decision about your car insurance in the 21st century. So buckle up and let’s dive in!

21st Century Car Insurance Review 2024

21st Century Car Insurance Full Review 21st Century earned 3 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.

When considering car insurance options, it’s important to read reviews to get an idea of the company’s reputation and customer satisfaction. In this 21st Century Car Insurance review for 2024, we will evaluate the key features, coverage options, and customer feedback of this insurance provider. By providing an in-depth analysis, we aim to help you make an informed decision about whether 21st Century Car Insurance is the right choice for your car insurance needs. Stay tuned for a comprehensive review that will give you all the information you need to know about this insurance company.

21st Century Car Insurance Review Pros And Cons

In the ever-changing world of car insurance, it’s important to stay informed about the latest options available to you. One company that has been making waves in the industry is 21st Century Car Insurance. With its innovative approach and competitive rates, many drivers are considering giving it a try.

In this blog post, we will review the pros and cons of 21st Century Car Insurance, so you can make an informed decision about whether it’s the right fit for you. We’ll dive into their coverage options, customer service, claims process, and more. So buckle up and get ready to learn all about this insurance provider that’s shaping the future of auto coverage.


  • 21st Century offers SR-22 insurance filings.
  • Receive roadside assistance free of charge with your 21st Century policy.
  • Offers classic and antique car insurance.
  • Has a “refer a good friend” program that could earn you gift cards for referring friends and family to 21st Century.


  • Only available for drivers in California.
  • Has a very high number of complaints made against it to state insurance departments. Most complaints are related to claims handling.
  • Does not offer optional perks like vanishing deductible or accident forgiveness.
  • Does not offer gap insurance.
  • Does not offer rideshare insurance.

21st Century Car Insurance

Car insurance has been a necessity for drivers for decades, but the 21st century has brought about many changes in the way car insurance works. With advances in technology and changing consumer needs, insurance companies have had to adapt to stay relevant. Many now offer usage-based policies that allow drivers to pay based on how much they drive or how safely they drive. Additionally, some companies are embracing emerging technologies like telematics and AI to better assess risk and tailor policies to individual customers. The 21st century has undoubtedly brought about new challenges for car insurers, but it has also opened up exciting opportunities for innovation and growth in the industry.

Liability coverage

If you are found to be at fault for a collision that resulted in injuries or damage to someone else’s property, liability insurance will cover the expenses related to the incident. These expenses may include medical bills, car repair costs, and legal fees if the injured party decides to take legal action against you. It is mandatory to have liability insurance in California and most other states in order to drive legally.

Collision coverage

Imagine that you find yourself in a situation where your car gets involved in an accident with another vehicle, resulting in damage or being completely destroyed. In such a scenario, collision coverage will provide financial assistance to either repair or replace your vehicle, regardless of who is at fault for the collision.

Comprehensive coverage

Comprehensive coverage can provide payment for repairs or a replacement if your vehicle sustains damage from sources other than colliding with another vehicle. Instances such as vandalism, fire, hail, flooding, or natural disasters like tornadoes are considered covered events under comprehensive coverage. Additionally, comprehensive insurance also includes coverage for collisions involving animals and vehicle theft.

Uninsured or underinsured motorist coverage.

In California, there is an optional type of coverage called uninsured and underinsured motorist coverage. This coverage is designed to cover medical costs in the event of an accident caused by a driver who does not have insurance or has insufficient insurance coverage. Another available option in California is uninsured motorist property damage (UMPD) coverage. If you are hit by an insured driver, UMPD coverage will pay for the repairs to your vehicle.

It is important to note that the UMPD coverage limit in California is $3,500 and according to state law, the uninsured driver must be identified in order for you to make a UMPD claim. This means that hit and run incidents are not covered under UMPD in California. Alternatively, you can choose to use your collision coverage in such cases.

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Roadside assistance

As a policyholder in the 21st Century, you are entitled to receive the roadside assistance benefit at no additional cost. The 24-hour services provided by the 21st Century Roadside Assistance program include towing and lock-out assistance.

Antique car insurance

Apart from providing personal auto coverage options, 21st Century also offers insurance coverage for antique or classic cars. However, there are certain criteria that the vehicle must meet in order to be eligible for coverage. These requirements include the car being at least 19 years old, being in good condition, and being stored in a fully enclosed and locked garage.

Rental reimbursement

In the event that your car becomes inoperable due to an accident that is covered by your insurance policy, this coverage assists in covering the expenses for a rental vehicle or alternative transportation. It has the ability to reimburse you up to a specified amount per day, as well as up to a predetermined maximum limit.


If you require assistance with filing an SR-22 insurance form, 21st Century has the capability to handle it for you. An SR-22 is a document that an insurance company submits to your state as proof of meeting the minimum liability insurance requirements for your vehicle.

21st Century Auto Insurance Discounts

21st Century provides various discounts to assist drivers in reducing their insurance expenses.

Good driver discount: You may be eligible for a discount if you manage to avoid any accidents or traffic violations for three years in a row.

Superior driver discount: You may be eligible for savings if you maintain a good driving record for over three years.

Mature driver discount: Drivers over age 55 who take a state-approved driving course can qualify for this price break.

Good student discount: Students who are under the age of 25 and achieve a grade of “B” or higher in either high school or college are eligible to receive a discounted rate.

Multi-car discount: If you insure more than one vehicle with 21st Century, you can be eligible for a discount.

Anti-theft discount:Car owners who have vehicles equipped with anti-theft features have the opportunity to reduce their auto insurance expenses.

Paperless & autopay discount: By enrolling in electronic document delivery and opting for autopay, you have the opportunity to receive a discount.

Refer a Good Friend Program

The Refer a Good Friend Program in the 21st Century allows you to earn gift cards by recommending your friends and family. As an illustration, if you are a customer of 21st Century and you refer someone you know to get a free quote, you may qualify to receive a $25 gift card for popular companies such as Walmart, Starbucks, or Lowe’s. Moreover, if the person you refer purchases a 21st Century auto insurance policy and keeps it active for 60 days, you will be rewarded with a $50 American Express card.

Car Insurance Complaint Comparison for 21st Century Insurance

Complaints gathered by the National Association of Insurance Commissioners (NAIC) indicate that 21st Century has a significantly higher number of auto insurance complaints compared to other insurers in the industry. The average complaint rate is 1.0, so if a company’s rate falls below this number, it means they have fewer complaints than the average.

However, with a rate of 2.22, 21st Century is nearly double the industry average. The majority of these complaints are related to delays in claim payments and unsatisfactory settlements and offers. Over the past three years, there has been a consistent trend of above-average complaints regarding 21st Century auto insurance. Therefore, it is advisable to explore alternative auto insurance providers.

Brief History of 21st Century Insurance

Louis W. Foster established 21st Century Insurance, previously known as 20th Century Insurance, in 1958. The primary aim was to provide automobile insurance services across California. Foster adopted a pioneering approach by utilizing direct sales methods. He firmly believed that offering insurance directly to responsible drivers (through telephone or mail) would result in reduced rates. Despite humble beginnings, Foster’s innovative strategies propelled the company forward.

Faqs: 21st Century Car Insurance Review 2024

Is 21st century a good company?

Many drivers across the Golden State consider getting 21st Century Insurance, but the company isn’t always their best choice. Since it has a high rate of customer complaints and limited coverage types, most California drivers would be better served by another car insurance provider.

How do I get a car insurance quote from 21st Century?

You can get a quote by calling an agent at 877-310-5687 on weekdays between 8 a.m. and 8 p.m. PT or Saturday between 8 a.m. and 6 p.m. PT.

In what states does 21st Century sell auto policies?

21st Century only sells auto policies in California.

How can I file a car insurance claim with 21st Century?

To file a claim, complete the form online or call the claims department on 888-244-6163. Reps are available 24/7.

Which policy is better for car?

Which is the best car insurance plan among comprehensive and third-party liability plans? Between the two types of car insurance policies, a comprehensive car insurance plan is always better as it includes own damage cover as well as third-party cover.


After reviewing 21st Century Car Insurance, it is clear that they offer a comprehensive and competitive car insurance policy for drivers in the 21st century. With their user-friendly website, easy claims process, and affordable rates, they are a top choice for car insurance coverage. Whether you’re a new driver or an experienced one, 21st Century Car Insurance has options that can meet your needs. Don’t wait any longer to protect yourself and your vehicle – get a quote from 21st Century Car Insurance today and experience the peace of mind that comes with knowing you’re covered.

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